Welcome to a BLOG on Business Process Management. The BLOG is maintained by Howard Smith, Gillian Taylor and Peter Fingar. Howard is co-chair of the BPMI.org and CTO for CSC EMEA. Gillian Taylor is a consultant focussed upon business process management in a number of different contexts, including customer relationship management and supply chain management. Peter Fingar is the internationally renowned author of books such as The Death of E and Birth of the Real New Economy. Peter and Howard are co-authors of the forthcoming book, Business Process Management: The Thrid Wave mkpress.com